Contact a consultant

Call one of our claim consultants on: Phone:0860 10 20 02 The consultant will explain the claims process and will provide you with information on the documents required to process the claim. Fax or e-mail the forms back to us: Fax 0860 02 10 20,Email:



Your documents

The documents you will be required to submit could include:

  • A completed claim form
  • A certified copy of the death certificate of the deceased (for a life insurance or funeral cover claim)
  • A certified copy of the deceased’s and the beneficiaries’ ID books (for a life insurance claim)
  • Medical reports, depending on the nature of the claim


Assessment findings

All claims will be processed efficiently and quickly.

  • Funeral cover claims will be paid out in 24 hours if all the correct documentation is submitted.
  • Life insurance pay-outs may take longer, depending on the nature of the claim, but we will attempt to process the Pay Now funeral benefit within 24 hours